In the application
Open Profile, then Settings, then Delete account, and confirm. We email a confirmation link to the address on the account, valid for 24 hours; deletion is performed when you open it.
Guest accounts
If you have not registered, open Profile, then Clear this device's data, and confirm. No email is sent.
By email
Email [email protected] from the address on the account with the subject "Delete my Mudl account". We confirm receipt within three business days and complete deletion within 30 days; from a different address we first verify ownership. No installation or account access is required.
What is removed
Your account record (email address, name, handle, biography, profile image, preferences and taste profile); sessions; sign-in links to Google, Facebook and Apple; two-factor credentials; push tokens; recipes, bar inventory, ratings, reviews, check-ins, drink logs and friends; and the image files you uploaded for recipes, ingredients, bottles and cocktails.
What is retained
Usage, check-in, city and past-event records, with the account link removed, are kept indefinitely. Menus you scanned stay with the venue under a system account. Venue photographs you uploaded stay shown, without the uploader reference. Night-card images stay at their unlisted addresses. Feedback keeps the email address recorded at submission. Error and AI usage records lose the user reference; error records are kept indefinitely. Venue-claim documents stay in restricted storage. None of these has a fixed end date: menus, photographs, night-card images, feedback, AI usage records, claim documents and operator captions are kept until no longer needed for the purpose they were collected for. Backups hold deleted data for up to seven days.
Sign-in providers
Disconnecting Mudl in your Google, Facebook or Apple account settings prevents future sign-ins and deletes nothing held by Mudl.
Questions
Email [email protected]. See Sections 6 and 9 of the Privacy Policy.